{"id":47465,"date":"2025-09-09T11:47:46","date_gmt":"2025-09-09T10:47:46","guid":{"rendered":"https:\/\/lsa-global.com\/?page_id=47465"},"modified":"2025-09-10T12:10:21","modified_gmt":"2025-09-10T11:10:21","slug":"lsa-global-refund-policy-fair-refunds","status":"publish","type":"page","link":"https:\/\/lsa-global.com\/zh\/lsa-global-refund-policy-fair-refunds\/","title":{"rendered":"LSA GLOBAL Refund Policy"},"content":{"rendered":"\t\t
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\n\t\t\t\t\t\r\n\r\n\r\n \r\n \r\n \r\n \r\n LSA GLOBAL Refund Policy | Effective September 2025<\/title>\r\n <meta name=\"description\" content=\"LSA GLOBAL Refund Policy (Effective Sept 2025). Clear conditions for refunds on courses, exam prep, certified translations, interpreting, localization, and corporate training. Fair, transparent, and compassionate.\" \/>\r\n <link rel=\"canonical\" href=\"https:\/\/www.lsa-global.com\/refund-policy\" \/>\r\n <meta name=\"robots\" content=\"index,follow\" \/>\r\n\r\n <!-- Open Graph -->\r\n <meta property=\"og:type\" content=\"website\" \/>\r\n <meta property=\"og:title\" content=\"LSA GLOBAL Refund Policy\" \/>\r\n <meta property=\"og:description\" content=\"Clear, fair, and compassionate refund rules for courses, test prep, and certified translations.\" \/>\r\n <meta property=\"og:url\" content=\"https:\/\/www.lsa-global.com\/refund-policy\" \/>\r\n <meta property=\"og:site_name\" content=\"LSA GLOBAL\" \/>\r\n\r\n <!-- Schema.org JSON-LD -->\r\n <script type=\"application\/ld+json\">\r\n {\r\n \"@context\": \"https:\/\/schema.org\",\r\n \"@type\": \"WebPage\",\r\n \"name\": \"LSA GLOBAL Refund Policy\",\r\n \"url\": \"https:\/\/www.lsa-global.com\/refund-policy\",\r\n \"inLanguage\": \"en\",\r\n \"datePublished\": \"2025-09-01\",\r\n \"dateModified\": \"2025-09-01\",\r\n \"isPartOf\": {\r\n \"@type\": \"WebSite\",\r\n \"name\": \"LSA GLOBAL\",\r\n \"url\": \"https:\/\/www.lsa-global.com\"\r\n },\r\n \"publisher\": {\r\n \"@type\": \"Organization\",\r\n \"name\": \"LSA GLOBAL\",\r\n \"email\": \"welcome@lsa-global.com\",\r\n \"address\": {\r\n \"@type\": \"PostalAddress\",\r\n \"streetAddress\": \"Office 91, 254 Chapman Rd, Suite 101-B\",\r\n \"addressLocality\": \"Newark\",\r\n \"addressRegion\": \"DE\",\r\n \"postalCode\": \"19702\",\r\n \"addressCountry\": \"US\"\r\n }\r\n },\r\n \"about\": [\r\n {\"@type\": \"Thing\", \"name\": \"Refund Policy\"},\r\n {\"@type\": \"Thing\", \"name\": \"Certified Translations\"},\r\n {\"@type\": \"Thing\", \"name\": \"Language Courses\"}\r\n ]\r\n }\r\n <\/script>\r\n\r\n <script type=\"application\/ld+json\">\r\n {\r\n \"@context\": \"https:\/\/schema.org\",\r\n \"@type\": \"FAQPage\",\r\n \"mainEntity\": [\r\n {\r\n \"@type\": \"Question\",\r\n \"name\": \"How do I request a refund from LSA GLOBAL?\",\r\n \"acceptedAnswer\": {\r\n \"@type\": \"Answer\",\r\n \"text\": \"Email support@lsaglobal-translate.co.uk with your full name, service purchased, payment reference, reason for refund, and any supporting documents. You may also use our contact form.\"\r\n }\r\n },\r\n {\r\n \"@type\": \"Question\",\r\n \"name\": \"How long does the refund review take?\",\r\n \"acceptedAnswer\": {\r\n \"@type\": \"Answer\",\r\n \"text\": \"Our Quality & Compliance Team reviews requests within 5 working days and will confirm the decision and refund amount by email.\"\r\n }\r\n },\r\n {\r\n \"@type\": \"Question\",\r\n \"name\": \"When will I receive my refund?\",\r\n \"acceptedAnswer\": {\r\n \"@type\": \"Answer\",\r\n \"text\": \"Approved refunds are processed within 7\u201314 working days to the original payment method (credit card, PayPal, bank transfer).\"\r\n }\r\n },\r\n {\r\n \"@type\": \"Question\",\r\n \"name\": \"Can I get a refund after my course has started?\",\r\n \"acceptedAnswer\": {\r\n \"@type\": \"Answer\",\r\n \"text\": \"Yes, depending on progress: after the 1st session 80%; after 25% completion 50%; after 50% completion no refund. Digital materials and LMS access remain available.\"\r\n }\r\n },\r\n {\r\n \"@type\": \"Question\",\r\n \"name\": \"What documentation is required for medical or emergency refunds?\",\r\n \"acceptedAnswer\": {\r\n \"@type\": \"Answer\",\r\n \"text\": \"Provide relevant proof, such as medical certificates or hospital records, police reports or legal documents, or an official death certificate for close relatives.\"\r\n }\r\n },\r\n {\r\n \"@type\": \"Question\",\r\n \"name\": \"Are certified translations refundable?\",\r\n \"acceptedAnswer\": {\r\n \"@type\": \"Answer\",\r\n \"text\": \"Before translator assignment: full refund. After assignment but before delivery: 50% refund. After delivery: no refund, except for proven quality issues attributable to LSA GLOBAL.\"\r\n }\r\n }\r\n ]\r\n }\r\n <\/script>\r\n\r\n <style>\r\n :root{\r\n \/* LSA GLOBAL Brand Palette (saved): blue, red, white, black *\/\r\n --brand-blue: #2563eb; \/* Primary *\/\r\n --brand-red: #dc2626; \/* Alerts *\/\r\n --brand-white:#ffffff; \/* Backgrounds *\/\r\n --brand-black:#0f172a; \/* Text *\/\r\n\r\n \/* Light mode default for legibility *\/\r\n --bg: var(--brand-white);\r\n --panel: #ffffff;\r\n --ink: var(--brand-black);\r\n --muted: #334155; \/* slate-700 *\/\r\n --brand: var(--brand-blue);\r\n --brand-ink: #0a1f47;\r\n --accent: var(--brand-blue);\r\n --accent-ink: #0a1f47;\r\n --warn: #b45309; \/* amber-700 *\/\r\n --danger: var(--brand-red);\r\n --ok: #15803d; \/* green-700 (success states) *\/\r\n --border: #e2e8f0; \/* slate-200 *\/\r\n --shadow: 0 10px 20px rgba(2,6,23,.06);\r\n --radius-xl: 20px;\r\n --radius-lg: 14px;\r\n --radius-md: 10px;\r\n --maxw: 100%;\r\n }\r\n @media (prefers-color-scheme: dark){\r\n :root{ \r\n --bg:#0b0c10; 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padding: 8px 12px; border-radius: 12px; }\r\n .toc h2 { display: none; }\r\n .toc a { display: inline-block; padding: 8px 12px; }\r\n }\r\n @media (max-width: 768px) {\r\n header.hero { padding: 36px 16px 20px; }\r\n .lead { max-width: none; }\r\n .actions .btn { width: 100%; justify-content: center; }\r\n article { padding: 20px; }\r\n .grid-2 { grid-template-columns: 1fr; }\r\n .chips { overflow-x: auto; white-space: nowrap; }\r\n .hero-card { flex-direction: column; }\r\n }\r\n @media (max-width: 600px) {\r\n h1 { font-size: 26px; }\r\n .lead { font-size: 16px; }\r\n th, td { padding: 10px 8px; }\r\n .floating-top { right: 12px; bottom: 12px; }\r\n }\r\n .table-scroll { overflow-x: auto; -webkit-overflow-scrolling: touch; }\r\n .table-scroll table { min-width: 640px; }\r\n <\/style>\r\n<\/head>\r\n<body>\r\n <header class=\"hero\">\r\n <div class=\"hero-inner wrap\">\r\n <span class=\"badge\" aria-label=\"Effective date\">\r\n <span class=\"dot\" aria-hidden=\"true\"><\/span>\r\n Effective Date: September 2025\r\n <\/span>\r\n <h1>LSA GLOBAL Refund Policy<\/h1>\r\n <p class=\"lead\">At LSA GLOBAL (\"LSA GLOBAL\", \"we\", \"our\", or \"us\"), we aim to provide high\u2011quality language services, certified translations, and international test preparation courses to individuals, institutions, and businesses worldwide.<\/p>\r\n <div class=\"actions\" role=\"group\" aria-label=\"Quick actions\">\r\n <a class=\"btn primary\" href=\"mailto:support@lsaglobal-translate.co.uk?subject=Refund%20Request&body=Full%20name:%0D%0AService%20purchased:%0D%0APayment%20reference:%0D%0AReason%20for%20refund:%0D%0ASupporting%20documents:%20(attach)%0D%0A\" target=\"_blank\" rel=\"noopener\">Request a Refund<\/a>\r\n <button class=\"btn secondary\" onclick=\"window.print()\" aria-label=\"Print this policy\">Print \/ Save as PDF<\/button>\r\n <a class=\"btn secondary\" href=\"#contact\" aria-label=\"Jump to contact section\">Contact Us<\/a>\r\n <\/div>\r\n <div class=\"chips\" aria-hidden=\"true\">\r\n <span class=\"chip\">CEFR A1\u2013C2<\/span>\r\n <span class=\"chip\">TCF \/ TEF \/ DELF \/ DALF \/ IELTS \/ TOEFL \/ Goethe \/ HSK<\/span>\r\n <span class=\"chip\">Certified Translations<\/span>\r\n <span class=\"chip\">Corporate Training (LMS)<\/span>\r\n <\/div>\r\n <div class=\"hero-card\" role=\"region\" aria-label=\"Support and hours\">\r\n <div class=\"hero-card-col\">\r\n <div class=\"hero-card-title\">Support<\/div>\r\n <a class=\"hero-card-link\" href=\"mailto:support@lsaglobal-translate.co.uk\">support@lsaglobal-translate.co.uk<\/a>\r\n <\/div>\r\n <div class=\"hero-card-col\">\r\n <div class=\"hero-card-title\">Hours (WAT)<\/div>\r\n <div class=\"hero-card-text\">Mon\u2013Fri 09:00\u201318:00 \u00b7 Sat 09:00\u201313:00 \u00b7 Sun Closed<\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/header>\r\n\r\n <div class=\"wrap\">\r\n <main>\r\n <nav class=\"toc\" aria-label=\"Table of contents\">\r\n <h2>On this page<\/h2>\r\n <a class=\"current\" href=\"#scope\">Scope<\/a>\r\n <a href=\"#commitment\">1. Our Commitment to Fairness<\/a>\r\n <a href=\"#eligibility\">2. Eligible Circumstances for Refunds<\/a>\r\n <a href=\"#non-refundable\">3. Non\u2011Refundable Situations<\/a>\r\n <a href=\"#process\">4. Refund Process<\/a>\r\n <a href=\"#special\">5. Special Provisions<\/a>\r\n <a href=\"#rights\">6. Protecting Candidates\u2019 Rights<\/a>\r\n <a href=\"#final\">7. Final Notes<\/a>\r\n <a href=\"#summary\">Summary Table<\/a>\r\n <a href=\"#conclusion\">Conclusion<\/a>\r\n <a href=\"#contact\">Contact & Company Info<\/a>\r\n <\/nav>\r\n\r\n <article>\r\n\r\n <section id=\"scope\" aria-labelledby=\"scope-h2\">\r\n <h2 id=\"scope-h2\">Scope<\/h2>\r\n <p>This Refund Policy explains the conditions under which you may request a full or partial refund for any of our services, including:<\/p>\r\n <ul>\r\n <li>Online and in\u2011person language courses (CEFR A1\u2013C2)<\/li>\r\n <li>Exam preparation courses (TCF, TEF, DELF, DALF, IELTS, TOEFL, Goethe, HSK, etc.)<\/li>\r\n <li>Certified translations, interpreting, and localization services<\/li>\r\n <li>Corporate and individual training programs delivered through our LMS<\/li>\r\n <\/ul>\r\n <p>This policy applies to all clients, candidates, and learners who purchase any service from LSA GLOBAL via our websites, branches, or online payment platforms.<\/p>\r\n <\/section>\r\n\r\n <section id=\"commitment\" aria-labelledby=\"commitment-h2\">\r\n <h2 id=\"commitment-h2\">1. Our Commitment to Fairness<\/h2>\r\n <div class=\"callout\">\r\n <p>At LSA GLOBAL, we understand that unexpected life events happen. We also understand that our clients invest in us for their personal, professional, and academic growth.<\/p>\r\n <p>Therefore, our refund policy is designed to be:<\/p>\r\n <ul>\r\n <li><strong>Transparent<\/strong> \u2013 No hidden clauses.<\/li>\r\n <li><strong>Fair<\/strong> \u2013 Balancing the interests of both LSA GLOBAL and our clients.<\/li>\r\n <li><strong>Compassionate<\/strong> \u2013 Considering exceptional situations such as accidents, incidents, or death.<\/li>\r\n <li><strong>Consistent<\/strong> \u2013 Same rules applied to all clients, without discrimination.<\/li>\r\n <\/ul>\r\n <\/div>\r\n <\/section>\r\n\r\n <section id=\"eligibility\" aria-labelledby=\"eligibility-h2\">\r\n <h2 id=\"eligibility-h2\">2. Eligible Circumstances for Refunds<\/h2>\r\n\r\n <div class=\"grid-2\">\r\n <div>\r\n <h3>A. Exceptional Life Circumstances (Full Refund)<\/h3>\r\n <p>If you are unable to start or continue your course or service due to serious, verifiable life events, you are entitled to a <strong>100% refund<\/strong>.<\/p>\r\n <p>Examples include:<\/p>\r\n <ul>\r\n <li>Medical emergencies (hospitalization, severe illness, or disability preventing participation)<\/li>\r\n <li>Accidents resulting in incapacity<\/li>\r\n <li>Death of the candidate or an immediate family member<\/li>\r\n <li>Unforeseen incidents such as natural disasters, legal restrictions, or sudden relocations due to job transfers<\/li>\r\n <\/ul>\r\n <p><strong>Required Documentation:<\/strong><\/p>\r\n <ul>\r\n <li>Medical certificates or hospital records<\/li>\r\n <li>Official death certificates (for close relatives)<\/li>\r\n <li>Police reports or legal documents (for incidents)<\/li>\r\n <\/ul>\r\n <\/div>\r\n <div>\r\n <h3>B. Service Interruptions Caused by LSA GLOBAL (Full Refund)<\/h3>\r\n <p>If we are unable to deliver the service you paid for due to reasons on our side, we will refund you in full.<\/p>\r\n <p>Examples:<\/p>\r\n <ul>\r\n <li>Class cancellations without rescheduling options<\/li>\r\n <li>Technical failures preventing access to online courses<\/li>\r\n <li>Instructor unavailability beyond a reasonable time<\/li>\r\n <li>Translation service cancellations after payment<\/li>\r\n <\/ul>\r\n <\/div>\r\n <\/div>\r\n\r\n <div class=\"grid-2\">\r\n <div>\r\n <h3>C. Early Cancellation Before Service Starts (Partial Refund)<\/h3>\r\n <ul>\r\n <li><strong>100%<\/strong> refund if canceled within 48 hours of payment<\/li>\r\n <li><strong>80%<\/strong> refund if canceled 3\u20137 days after payment<\/li>\r\n <li><strong>50%<\/strong> refund if canceled 8\u201314 days after payment<\/li>\r\n <li><strong>No refund<\/strong> after 14 days unless due to exceptional circumstances (see section A)<\/li>\r\n <\/ul>\r\n <\/div>\r\n <div>\r\n <h3>D. Exam Preparation & Language Courses<\/h3>\r\n <div class=\"table-scroll\"><table aria-describedby=\"courses-notes\">\r\n <caption>Refunds for Course Stages<\/caption>\r\n <thead>\r\n <tr>\r\n <th scope=\"col\">Stage<\/th>\r\n <th scope=\"col\">Refund Eligibility<\/th>\r\n <th scope=\"col\">Notes<\/th>\r\n <\/tr>\r\n <\/thead>\r\n <tbody>\r\n <tr>\r\n <td>Before start<\/td>\r\n <td>Full refund<\/td>\r\n <td>If request received 7 days before start<\/td>\r\n <\/tr>\r\n <tr>\r\n <td>After 1st session<\/td>\r\n <td>80% refund<\/td>\r\n <td>Deducting admin and seat reservation fees<\/td>\r\n <\/tr>\r\n <tr>\r\n <td>After 25% course completion<\/td>\r\n <td>50% refund<\/td>\r\n <td>Limited due to resources allocated<\/td>\r\n <\/tr>\r\n <tr>\r\n <td>After 50% completion<\/td>\r\n <td>No refund<\/td>\r\n <td>Digital materials and LMS access remain available<\/td>\r\n <\/tr>\r\n <\/tbody><\/table><\/div>\r\n <p id=\"courses-notes\" class=\"legal\">Applies to TCF, TEF, DELF, DALF, IELTS, TOEFL, Goethe, HSK, and other language courses.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n <div>\r\n <h3>E. Certified Translations & Interpreting<\/h3>\r\n <ul>\r\n <li><strong>Before translator assignment<\/strong> \u2192 Full refund<\/li>\r\n <li><strong>After translator assignment but before delivery<\/strong> \u2192 50% refund<\/li>\r\n <li><strong>After delivery<\/strong> \u2192 No refund, except for proven quality issues directly attributable to LSA GLOBAL.<\/li>\r\n <\/ul>\r\n <\/div>\r\n <\/section>\r\n\r\n <section id=\"non-refundable\" aria-labelledby=\"nonref-h2\">\r\n <h2 id=\"nonref-h2\">3. Non\u2011Refundable Situations<\/h2>\r\n <div class=\"danger\">\r\n <ul>\r\n <li>You changed your mind without valid reasons.<\/li>\r\n <li>You failed to attend scheduled sessions without notice.<\/li>\r\n <li>You did not meet technical requirements (internet, device, etc.) for online courses.<\/li>\r\n <li>You provided incorrect information that affected the service delivery.<\/li>\r\n <li>You request a refund after full completion of a course or translation service.<\/li>\r\n <\/ul>\r\n <\/div>\r\n <\/section>\r\n\r\n <section id=\"process\" aria-labelledby=\"process-h2\">\r\n <h2 id=\"process-h2\">4. Refund Process<\/h2>\r\n\r\n <h3>Step 1 \u2014 Submit a Request<\/h3>\r\n <ul>\r\n <li>Send an email to <a href=\"mailto:support@lsaglobal-translate.co.uk\">support@lsaglobal-translate.co.uk<\/a> or use our Contact Form.<\/li>\r\n <li>Include:\r\n <ul>\r\n <li>Full name<\/li>\r\n <li>Service purchased<\/li>\r\n <li>Payment reference number<\/li>\r\n <li>Reason for refund<\/li>\r\n <li>Supporting documents (if applicable)<\/li>\r\n <\/ul>\r\n <\/li>\r\n <\/ul>\r\n\r\n <h3>Step 2 \u2014 Review by LSA GLOBAL<\/h3>\r\n <ul>\r\n <li>Our Quality & Compliance Team will review your request within <strong>5 working days<\/strong>.<\/li>\r\n <li>You will receive a confirmation email with the decision and refund amount.<\/li>\r\n <\/ul>\r\n\r\n <h3>Step 3 \u2014 Refund Issuance<\/h3>\r\n <ul>\r\n <li>Approved refunds are processed within <strong>7\u201314 working days<\/strong>.<\/li>\r\n <li>Refunds are made through the original payment method only (credit card, PayPal, bank transfer).<\/li>\r\n <\/ul>\r\n\r\n <div class=\"note\">\r\n <strong>Quick email template:<\/strong>\r\n <pre aria-label=\"Refund request email template\">Subject: Refund Request \u2013 [Your Full Name] \u2013 [Service]\r\n\r\nHello LSA GLOBAL,\r\nI would like to request a refund for the following service:\r\n\u2022 Service purchased: [Course \/ Translation \/ Exam Prep]\r\n\u2022 Payment reference: [#]\r\n\u2022 Reason for refund: [brief reason]\r\n\u2022 Supporting documents: [attached]\r\n\r\nThank you,\r\n[Full Name] | [Phone] | [Email]\r\n <\/pre>\r\n <\/div>\r\n <\/section>\r\n\r\n <section id=\"special\" aria-labelledby=\"special-h2\">\r\n <h2 id=\"special-h2\">5. Special Provisions<\/h2>\r\n <h3>A. Force Majeure Events<\/h3>\r\n <p>If services cannot be delivered due to events beyond our control (e.g., natural disasters, strikes, pandemics, or government restrictions):<\/p>\r\n <ul>\r\n <li>You may request a full refund, or<\/li>\r\n <li>Choose to reschedule your course or service at no extra cost.<\/li>\r\n <\/ul>\r\n\r\n <h3>B. Transfer Instead of Refund<\/h3>\r\n <p>In some cases, we may offer:<\/p>\r\n <ul>\r\n <li>Course credit valid for 12 months<\/li>\r\n <li>Transfer of enrollment to a different course or candidate<\/li>\r\n <\/ul>\r\n <\/section>\r\n\r\n <section id=\"rights\" aria-labelledby=\"rights-h2\">\r\n <h2 id=\"rights-h2\">6. Protecting Candidates\u2019 Rights<\/h2>\r\n <ul>\r\n <li>Providing legally compliant certified translations recognized in the UK, USA, Cameroon, and worldwide<\/li>\r\n <li>Delivering CEFR\u2011aligned courses taught by real teachers, never prerecorded sessions<\/li>\r\n <li>Ensuring secure online payments and transparent refund processes<\/li>\r\n <\/ul>\r\n <\/section>\r\n\r\n <section id=\"final\" aria-labelledby=\"final-h2\">\r\n <h2 id=\"final-h2\">7. Final Notes<\/h2>\r\n <ul>\r\n <li>This refund policy is binding upon payment of any LSA GLOBAL service.<\/li>\r\n <li>By enrolling in a course, purchasing translations, or subscribing to our services, you agree to abide by this policy.<\/li>\r\n <li>We reserve the right to update this policy, but any changes will be clearly communicated.<\/li>\r\n <\/ul>\r\n <p class=\"legal\"><strong>Jurisdiction note:<\/strong> Applicable consumer protection laws vary by country. Where local law grants additional rights, LSA GLOBAL will comply with those requirements.<\/p>\r\n <\/section>\r\n\r\n <section id=\"summary\" aria-labelledby=\"summary-h2\">\r\n <h2 id=\"summary-h2\">Summary Table<\/h2>\r\n <div class=\"table-scroll\"><table>\r\n <caption>Refund Scenarios at a Glance<\/caption>\r\n <thead>\r\n <tr>\r\n <th scope=\"col\">Scenario<\/th>\r\n <th scope=\"col\">Refund<\/th>\r\n <th scope=\"col\">Conditions<\/th>\r\n <\/tr>\r\n <\/thead>\r\n <tbody>\r\n <tr>\r\n <td>Medical emergencies, accidents, death<\/td>\r\n <td>100%<\/td>\r\n <td>With valid proof<\/td>\r\n <\/tr>\r\n <tr>\r\n <td>Service cancellation by LSA GLOBAL<\/td>\r\n <td>100%<\/td>\r\n <td>Immediate refund<\/td>\r\n <\/tr>\r\n <tr>\r\n <td>Early cancellation (within 48 hrs)<\/td>\r\n <td>100%<\/td>\r\n <td>Before service starts<\/td>\r\n <\/tr>\r\n <tr>\r\n <td>Cancellation within 7 days<\/td>\r\n <td>80%<\/td>\r\n <td>Before start date<\/td>\r\n <\/tr>\r\n <tr>\r\n <td>Cancellation within 14 days<\/td>\r\n <td>50%<\/td>\r\n <td>Before start date<\/td>\r\n <\/tr>\r\n <tr>\r\n <td>After starting course\/service<\/td>\r\n <td>Depends<\/td>\r\n <td>Based on % completed<\/td>\r\n <\/tr>\r\n <tr>\r\n <td>After full completion<\/td>\r\n <td>No refund<\/td>\r\n <td>Except quality failures<\/td>\r\n <\/tr>\r\n <\/tbody>\r\n <\/table><\/div>\r\n <\/section>\r\n\r\n <section id=\"conclusion\" aria-labelledby=\"conclusion-h2\">\r\n <h2 id=\"conclusion-h2\">Conclusion<\/h2>\r\n <p>At LSA GLOBAL, we put clients first. We understand that unexpected events like accidents, incidents, illness, or bereavement may affect your ability to use our services. In such cases, our refund policy ensures that you are treated fairly and compassionately. We are committed to maintaining trust, transparency, and excellence in every interaction.<\/p>\r\n <\/section>\r\n\r\n <section id=\"contact\" aria-labelledby=\"contact-h2\">\r\n <h2 id=\"contact-h2\">Contact & Company Info<\/h2>\r\n <div class=\"grid-2\">\r\n <div>\r\n <h3>Contact<\/h3>\r\n <p><strong>General enquiries<\/strong><br>\r\n <a href=\"mailto:welcome@lsa-global.com\">welcome@lsa-global.com<\/a> \u00b7 \r\n <a href=\"mailto:contacts@lsa-global.com\">contacts@lsa-global.com<\/a><\/p>\r\n <p><strong>Sales & Admissions<\/strong><br>\r\n <a href=\"mailto:admissions@lsa-global.com\">admissions@lsa-global.com<\/a><\/p>\r\n <p><strong>Certified translations<\/strong><br>\r\n <a href=\"mailto:translation.office@lsa-global.com\">translation.office@lsa-global.com<\/a> \u00b7 \r\n <a href=\"mailto:infos@lsaglobal-translate.co.uk\">infos@lsaglobal-translate.co.uk<\/a><\/p>\r\n <p><strong>Support (refunds & technical issues only)<\/strong><br>\r\n <a href=\"mailto:support@lsaglobal-translate.co.uk\">support@lsaglobal-translate.co.uk<\/a><\/p>\r\n <p class=\"legal\">Please do not use this address for general enquiries.<\/p>\r\n <p><strong>Phone \/ WhatsApp<\/strong><br>\r\n USA: +1 3156 540 253<br>\r\n United Kingdom: +44 737 846 1403<br>\r\n Cameroon: +237 696 20 67 31\r\n <\/p>\r\n <p><strong>Office Hours (WAT)<\/strong><br>\r\n Mon\u2013Fri: 09:00\u201318:00 \u00b7 Sat: 09:00\u201313:00 \u00b7 Sun: Closed\r\n <\/p>\r\n <p><strong>Websites<\/strong><br>\r\n <a href=\"https:\/\/www.lsa-global.com\" target=\"_blank\" rel=\"noopener\">www.lsa-global.com<\/a> \u00b7 \r\n <a href=\"https:\/\/www.lsaglobal-translate.co.uk\" target=\"_blank\" rel=\"noopener\">www.lsaglobal-translate.co.uk<\/a>\r\n <\/p>\r\n <p>For refund status updates, reply to your confirmation email or contact our Support Team.<\/p>\r\n <\/div>\r\n <div>\r\n <h3>Registered Details<\/h3>\r\n <p><strong>USA:<\/strong> Office 91, 254 Chapman Rd, Suite 101-B, Newark, Delaware 19702, USA. EIN: 36-5136529. Phone: +1 3156 540 253.<\/p>\r\n <p><strong>United Kingdom:<\/strong> 182\u2013184 High Street, North East Ham, London E6 2JA (Office No. 7662). Companies House No.: 15061814. Phone: +44 737 846 1403.<\/p>\r\n <p><strong>Cameroon:<\/strong> Combi Crossroads, Madagascar, Douala III, Cameroon \u2013 P.O. Box 13079. Unique Identification No.: P018918549705Z; Commercial Registration No.: RC\/DLA\/2022\/A\/6448; Government Accreditation: NT157\/MINEFOP\/SG\/DFOP\/SDGSF\/SACD\/OF\/02 (May 2019). Phone: +237 696 20 67 31.<\/p>\r\n <\/div>\r\n <\/div>\r\n <p class=\"footer\">\u00a9 <span id=\"year\"><\/span> LSA GLOBAL. 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